Return Policy
Return Policy | Life Line Defense
At Life Line Defense, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy from the date of delivery.
Return Guidelines:
- 30-Day Window: You may return any item within 30 days of receiving your order.
- Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
- Proof of Purchase: A receipt or proof of purchase is required to complete the return.
How to Initiate a Return:
- Contact Us: Email our customer service team at [email protected] with your order number and reason for the return.
- Receive Return Instructions: Our team will provide you with the necessary instructions and return address.
- Ship Your Item: Package the item securely and return it using the carrier of your choice. You are responsible for return shipping costs.
Refunds:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and will automatically be applied to your original payment method.
Non-Refundable Items:
- Customized or personalized items
- Products not in their original condition or with signs of use
If you have any questions about our return policy or need assistance with a return, please contact us. Your satisfaction is important to us, and we’re here to help.
Life Line Defense—Your peace of mind, guaranteed.